Return & Exchange Policy
At Arabian Hunter, we are committed to providing the highest standards of quality and customer service. Please read our Return & Exchange Policy carefully before completing your purchase
1. General Return Policy
Most products can be returned within 7 days from the date of delivery, provided that the item is:
- Unused
- In its original condition
- Returned with all original packaging and accessories
2. Non-Returnable Products
The following items are non-returnable under any circumstances:
- Air Guns
- PCP Rifles
Note: In case of a manufacturing defect, the product will be repaired or an appropriate solution will be provided, based on the technical assessment.
3. Scopes & Binoculars Policy
Scopes and Binoculars are not eligible for return unless a verified manufacturing defect is present.
If a defect is claimed:
- The product will be inspected by our technical team.
- Return inspection fee of 150 SAR, refundable if a manufacturing defect or technical fault is confirmed.
- If a manufacturing defect is confirmed, an appropriate resolution will be provided:
1- Repair
2- Or replacement
4. Manufacturing Defects
Returns or exchanges are accepted only in cases of confirmed manufacturing defects, subject to:
- Technical inspection
- Verification by the authorized team
5. Important Notes
- Any issue must be reported within 48 hours of delivery.
- Arabian Hunter reserves the right to:
1-Approve or reject return requests after inspection
2-Determine the appropriate resolution (repair or replacement)